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Important information for Under 18’s ticket holders:
- People aged under 18 MUST use an under 18’s wristband and therefore must have the correct ticket.
- If you appear under 25, we will ask for ID when collecting your wristband.
- If you have mistakenly purchased an over 18 wristband but you are under 18, we will change your type of wristband free of charge when you exchange your ticket.
- Under 18’s MUST be accompanied by a responsible adult when entering the festival.
- No re-entry for Under 18’s.
- A ‘responsible adult’ is defined as an adult over the age of 21 who knows the person(s) who they are bringing to the festival
- A responsible adult may accompany a maximum of 2 under 18’s.
- We reserve the right to eject underage people who appear intoxicated.
- Please note that families are welcome at the festival. Our security staff will use their discretion when enforcing the above rules.
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[av_heading heading=’Answers to your questions’ tag=’h2′ link_apply=” link=” link_target=” style=” size=” subheading_active=” subheading_size=’15’ margin=” padding=’10’ color=” custom_font=” custom_class=” admin_preview_bg=” av-desktop-hide=” av-medium-hide=” av-small-hide=” av-mini-hide=” av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=”][/av_heading]
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[av_toggle title=’I don’t have a printer to print my tickets.’ tags=” av_uid=’av-4dk4pu’]
No problem! You can show your tickets on your phone.
Alternatively bring ID in the name of the person who purchased the tickets to the box office and we will be able to find your order on the system.
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[av_toggle title=’Can I drive onto the beach?’ tags=” av_uid=’av-3wcwa2′]
No – there is absolutely no public vehicle access onto the beach during the festival. If you are disabled please see the FAQ below regarding disabled access.
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[av_toggle title=’Where do I collect my wristbands?’ tags=” av_uid=’av-3sli1u’]
You can collect your wristbands from the Box Office. When you arrive, follow the lights along the beach until you get to the box office.
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[av_toggle title=’Can I buy tickets on the door?’ tags=” av_uid=’av-1d0qtm’]
Yes – as long as we have not reached our capacity you will be able to buy tickets from the Box Office. We accept cash and card. Please note that the price on the door will be higher than on the website.
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[av_toggle title=’Will cards be accepted at the festival?’ tags=” av_uid=’av-36ay2q’]
Yes – we will be accepting credit and debit card payments on all bars and at the box office.
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[av_toggle title=’Are dogs allowed?’ tags=” av_uid=’av-345hhu’]
No – dogs are not permitted in the festival. Of course, guide dogs are an exception!
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[av_toggle title=’Are kids allowed in to the festival?’ tags=” av_uid=’av-2wt9x6′]
Yes – Kids are welcome at all times.
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[av_toggle title=’Do VIP tickets allow me access to after parties?’ tags=” av_uid=’av-16hcaa’]
No – after party tickets must be purchased separately.
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[av_toggle title=’Can I show my tickets on my phone?’ tags=” av_uid=’av-115zea’]
Yes – absolutely!
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[av_toggle title=’Can I leave tickets at the box office for someone else to collect?’ tags=”]
No – tickets are issued with individual barcodes. Please give the other person one of the barcodes from your ticket confirmation email and they will be able to use this on the door.
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[av_toggle title=’Is there disabled access?’ tags=” av_uid=’av-x05vm’]
The festival is held on the beach with soft sand and there is no vehicular access, so appropriate wheelchairs must be used to access the site. It is approximately 650 meters across the beach to the festival site. Disabled toilets will be available on site. For disabled parking, please use car park B. Please note we are unable to allow you to drive onto the beach yourself. Special big-wheeled beach wheelchairs are available from Perranporth Garden Charities and Mobius, more information on this can be found on the perranporth tourtist information website.
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[av_toggle title=’What are the opening times?’ tags=” av_uid=’av-slynu’]
The festival opens at mid-day. The festival site closes at 11pm.
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[av_toggle title=’Can I bring alcohol?’ tags=” av_uid=’av-1vdgbe’]
You CANNOT bring alcohol to the festival site.
You CAN bring alcohol to the camp site.
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[av_toggle title=’Where is the campsite?’ tags=” av_uid=’av-k9vf6′]
The camp site is at Perranporth Airfield, please follow signposts from Perranporth
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[av_heading tag=’h2′ padding=’10’ heading=’Lost property’ color=” style=” custom_font=” size=” subheading_active=” subheading_size=’15’ custom_class=” av_uid=’av-1fq5rm’][/av_heading]
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If you have lost something please ring The Watering Hole on 01872572888
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[av_heading heading=’How it works.’ tag=’h2′ link_apply=” link=” link_target=” style=” size=” subheading_active=” subheading_size=’15’ margin=” padding=’10’ color=” custom_font=” custom_class=” admin_preview_bg=” av-desktop-hide=” av-medium-hide=” av-small-hide=” av-mini-hide=” av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” av_uid=’av-hb076′][/av_heading]
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[av_iconlist_item title=’1. Buy your tickets ‘ link=” linktarget=” linkelement=” icon=’ue8bd’ font=’entypo-fontello’ av_uid=’av-82wya’]
Your tickets will be emailed to you. You can show this ticket on your phone at the box office. It is not necessary to print your ticket out, but you can if you prefer.
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[av_iconlist_item title=’2. Collect your wristband from the Box Office’ link=” linktarget=” linkelement=” icon=’ue8be’ font=’entypo-fontello’ av_uid=’av-dkns2′]
Follow the lights down the beach until you reach the entrance. Join the relevant queue for your ticket type. Show your ticket and you will be given a wristband.
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[av_iconlist_item title=’3. Enjoy the festival!’ link=” linktarget=” linkelement=” icon=’ue8bf’ font=’entypo-fontello’ av_uid=’av-aia0i’]
Enjoy the festival! You can come in and out as much as you like – your wristband is your pass!
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